Why Your E-commerce Business Need Shipping API Integrations

E-commerce companies have revolutionized the way consumers shop, and as industry rivalry increases, organizations must perform well to stay in business. Application Programming Interface (API) integration is one of the most important methods to do this.

According to a Grand View Research analysis, the global market for API administration is anticipated to reach $254 billion by 2026, highlighting the increasing significance of API integration across diverse sectors.

Using API interfaces, e-commerce businesses may combine shipping with several carriers, outside logistics, applications, systems, and services.

Businesses may increase customer satisfaction, automate several tasks, and simplify operations with the use of this connection.

API interfaces are becoming a vital tool for e-commerce businesses due to the growing need for real-time data and seamless experiences. This blog article will discuss the advantages of E-commerce business need shipping API integrations.

An Overview Of API

An API, or application programming interface, is a code-based software bridge that allows data to be transferred and operations to be carried out between two systems or applications.

In order to enhance functionality, APIs serve as a system’s information store. Roughly 85% of businesses have implemented API integration to enhance workflows and communication procedures, per a ProgrammableWeb survey.

For instance, third-party platforms can show YouTube videos on their websites thanks to the YouTube API. APIs have been improving productivity across various web-based sectors, including eCommerce website development services.

What Is A Shipping API?

Application Programming Interface is referred to as API.

Shipping APIs are pre-programmed instructions that integrate shipping features into e-commerce shops and corporate platforms to streamline the order formulation and manifestation process.

They build an interface and make it easier for two or more programs to communicate.

With Shipping API, the manual entry and request procedure is automated by establishing an interface between an e-commerce platform and the carrier system.

The e-commerce platform can do away with the requirement for manual intervention in the order manifestation process by using the instructions from a shipping API.

Most courier businesses provide these shipping API integration services to facilitate frequent access to their services.

The user data supplied on the checkout page or retrieved from the account is collected by a shipping API. After that, the API uses this information to send queries to the carrier to create orders.

The API will provide the customer with the AWB number when the request is accepted based on your specified criteria. Additionally, this will start the order fulfillment procedure.

Benefits Of Shipping API Integrations For E-commerce Businesses

Running an online business involves many different aspects, and from the moment a consumer purchases until the transaction is delivered, every feature must be thoughtfully designed and easy to use.

Shipping APIs might be useful in this situation, whether you need to track all of your orders, tell your customers, or even assist you in making unsuccessful deliveries succeed.

Businesses may benefit from shipping API for ecommerce in six key areas.

1. Displaying Delivery Date

The ability to read all available product information before making a purchase is only one of the numerous benefits of Internet shopping for consumers.

A customer’s buying decision can be influenced by various variables, including the anticipated delivery date (EDD).

Customers can provide their preferred delivery pin code, and an EDD API interface processes the data they enter.

The system evaluates the provided PIN and shipping partners’ previous data to estimate delivery time.

The Product Information page then shows this date so buyers can adjust their order placements appropriately. Customers are more inclined to trust your e-commerce business if the date provided is more precise.

2. Order Manifestation And AWB Generation

An order on your e-commerce website is not yet prepared for shipping after it is placed. The order must first go through the manifestation procedure.

To provide a smooth delivery experience, this method constructs the order in the shipping partner’s platform.

Sending the order data to the chosen shipping partner assigned to handle the order is the first stage in this procedure.

Another API generates an AWB (airway bill) once the order has been created via one shipping API interface. Each order’s unique identifying code is its AWB number.

To print the shipping label and ultimately schedule the item for pickup, shipping or courier API interfaces are also functional.

3. Tracking Orders

Most of a shipping partner’s job is moving the order once it has been made and is ready for collection. Several things might go wrong while the order is en route, resulting in delays or a stranded shipment.

When customers don’t know where their orders are or if they are on schedule to arrive on time, they often become concerned.

Orders may be traced while they are in route thanks to tracking API connections, which obtain data from shipping partners.

Real-time tracking updates are sent to clients using shipping API connections whenever a delivery milestone is met, such as pick-up, on-route, and out-for-delivery.

Customers experience a growing sense of excitement and anticipation with each tracking update they receive.

4. Streamline Cancellations

A necessary and unavoidable aspect of managing an online store is dealing with cancellations. In particular, orders canceled mid-transit might be less likely to become stranded or disappear if the return trip is started as soon as possible.

Cancellations may be processed more swiftly and using shipping APIs. The canceled order goes through a manifestation-like procedure via a shipping API interface.

The new route to the origin warehouse must be initiated by creating the canceled order on the shipping partner’s site. after being brought back safely and replenished with goods to be sold again.

5. Edit Orders

On occasion, e-commerce companies and their clients must make edits to orders. It could be necessary to modify details like the delivery location or the contact information.

Alternatively, an online business could tailor delivery choices or apply special offers or discounts to certain orders.

With API interfaces, updating all of this data on the corresponding storefronts and shipping platforms is a task that can be completed quickly and efficiently.

6. Manage NDRs

When e-commerce companies get a message from shipping partners about a failed delivery attempt within a certain time limit, it’s known as an NDR (non-delivery report). Many NDRs may become RTOs as a result of numerous delivery retries failing.

Nonetheless, certain shipping APIs can significantly lower this conversion rate. The reason for the unsuccessful delivery can be found if an NDR has been notified.

Customers may be approached with issue-specific inquiries based on the reason. The best shipping API for NDR management is one that communicates with the shipping partner using the data supplied by clients to guarantee the next delivery attempt.

How To Integrate Shipping APIs In E-commerce?

An e-commerce platform can be integrated with a shipping API in several ways. Depending on the kind of API the carrier employs, there will be a faster or more appropriate solution.

You use one of the following techniques to interface with carrier shipping APIs:

 icon-angle-right API Integration Documentation

The user or developer is guided through the integration procedure with each API via the documentation. The logistics industry uses no set process to create their APIs.

As a result, this documentation becomes crucial for assisting users and facilitating simpler integrations.

 icon-angle-right Customized Integration

Large businesses will need modifications made to the order manifestation and delivery procedure. Since most carriers only provide standardized APIs, this is not possible.

Making a bespoke connection is, therefore, one of the best methods to integrate a shipping API by your needs. This method’s disadvantage is that it can be time-consuming and lengthy, requiring technical competence.

 icon-angle-right API Management Platforms/Connector Applications

These systems are designed to handle the integration of APIs. These platforms offer pre-coded instructions that decrease technical bother or come with the necessary data and libraries to enable a seamless integration procedure.

They have a non-technical user interface for your backend, allowing your technical staff to concentrate on your product.

 icon-angle-right Shipping Management Platforms

Using a shipping management tool such as ClickPost is one of the best methods to connect Shipping APIs with your e-commerce business.

An e-commerce business that wants to expand nationally or internationally cannot depend solely on a single carrier for its courier needs. It is also not ideal to integrate many APIs into your e-commerce system.

For this reason, you may use a single API integration procedure to interact with several carriers using the shipping platform. In addition, we have designed our APIs to enhance the user experience on your platform.


Now you know all about why every E-commerce Business Need Shipping API Integrations. The online retail sector is a recurring storehouse of faith.

When placing a purchase online, every customer must have trust in e-commerce companies. Each e-commerce business must rely on its courier partners when transporting those orders.

To maximize order fulfillment and deliver on their promises, the courier partners rely on Courier API connections, ensuring that neither customers nor eCommerce businesses will feel that their trust has been misplaced.

Problems that keep coming up can be dealt with to end them. The options are endless when it comes to leveraging API integrations.

They are paving the road for 100% order fulfillment and revolutionizing the way courier services are offered.

About the Author!

Atman Rathod is the Co-founder at CMARIX TechnoLabs, leading app development and professional SEO services company with 16+ years of experience. CMARIX is a leading technology outsourcing company with expertise in Website, Enterprise Software Development, eCommerce Development Company, and Mobile App Development. He loves to write about technology, startups, and business. His creative abilities, academic track record, and leadership skills made him one of the key industry influencers as well.

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